Frequently asked questions
Can anyone open an account with Kikbtc?
No. You have to be 18+ years old and accept our terms & conditions. Additionally we will not allow you to deposit from restricted jurisdictions.
I’ve forgot my password, how can I recover it?
Click ‘forgot my password’ under any login modal or prompt and follow the instructions.
Why should I give you my email?
First off, providing this information is optional. However submitting this information gives your account more security (as we can validate it) as well. It also allows us to reach out to you with special giveaways, promotions and messages.
I found a bug, can I report and get rewarded for it?
Of course! Please submit it to us through our help system and select the “bug report” option. Once the bug/issue has been assessed by our team you may be eligible for an award based on severity and potential for abuse. We award for non-visual bugs that warrant an update to our code. Please report any major vulnerabilities to firstname.lastname@example.org
How do I get in touch with you?
Quickest way to reach out is through our contact form. We usually reply in half an hour. Otherwise you can mail us: email@example.com